Contact Us

General Enquiries

Head Office Enquiries

Level 16, 567 Collins Street
Melbourne Vic  3000

T: +61 3 9173 6500

Media Enquiries: 

As of 1 February 2018, Zinfra is the sole operations and maintenance service provider on the United Energy (UE) distribution network. 
Please contact Zinfra directly for the following:  

United Energy Region – Subdivision Enquiries

T: 9173 6680
Postal Address: 194 – 198 Cheltenham Road, Keysborough VIC 3173


United Energy Region – Negotiated Connections

T:  +61 3 9173 6500

The following contact details are for connections where we need to alter, extend or upgrade our network in order to enable a connection or to accommodate the extra load or generation.  Negotiated Connection Services are provided to the following customers:

  • Commercial customers (eg real estate developers, large businesses)
  • Industrial customers (eg manufacturers)
  • Residential customers where a network extension or upgrade (‘augmentation’) is required 

For more information please refer to


Jemena Network  - NSW

Gas Connection Enquiries
T: 02 9867 8530

Hot Water & Aged Gas Meter Replacements Enquiries
T: 02 9867 8787

Meter Delivery and Inspection Services/Meter Centre Enquiries
T: 1300 722 914